1.Q:What should i do if i want to buy your items?
A:You should first register on our website,then click the item what you like, you'll find the price at head,size in  the description, and choose quantity below the description.Last click "add to cart"

2.Q:Can i get any discounts?
A:If you want to buy our items ,we suggest you to register in our website frist to be our members .As a normal member you can enjoy 2% discount .
our member are divided into five grades:

Grade 1 :Normal Member  enjoy 2% discount
Grade 2 : Copper    enjoy  5%  discount when they have brought exceeding 500       USD
Grade 3 : Silver       enjoy 10% discount when they have brought exceeding 1000    USD
Grade 4 : Gold         enjoy 15% discount when they have brought exceeding 5000    USD
Grade 5 : Platinum  enjoy 19% discount when they have brought exceeding 10000  USD

3.Q:How long it will takes for my orders  to arrive my place?
A:Our free super express shipping takes only 5-8 days to the mostly places in the world. That means guaranteed through customs and guaranteed delivery to your door! Keep in mind that we can not responsible for any import tax charged on your items.
 
4.Customs:
Customers pay the shipping costs and the product charges,then we will ship the products to the addresses offered by the customers. No other fees and tariffs!

5.Return policy:
A:We have complete confidence in our items and therefore guarantee 100% customer satisfaction. If you are unhappy in any way with your purchase,you can return your items via courier for a full refund or replacement. You must return your items, new and unused within 7 days. But the customers should afford the shipping fee. The tracking number must be provided to us before we issue a reshipment or refund.

6.Q: How can I know my order status?
A: Once we send the bags, we will send you an E-mail for the estimated arriving date and give you a tracking number with which you can check the status of your order online by EMS,DHL or UPS.

7.What currencies do you accept?
We mainly accept USD,EUR,GBP,if you want to use other currencies,please refer to this  link http://www.xe.com to convert it into one of the three currencies
 
8.Q:What are the trade areas of your company?
A:We are a global trading company,so everyone in the world can order on our website,and we ship orders to every corner in the world 

If you have any other questions,please let us know.